Rule #144: Do Not Share Gossip
Some of the stories going on in your restaurant may be scandalous. I know I've got enough material to keep Non-Fiction Friday running for years. However, it's important to keep the business's business private. As a bartender, people will confide in you some of their deepest secrets. Being able to keep a secret is vital to your own bar business in terms of regulars and tips. If you are willing to share inside information with your customers, you send a message that you can't be trusted. Refine your reputation as a confidant, not a busybody.